Shipping policy

When will my order be shipped?
All orders ship within the next 1-3 working days for local (Malaysia) delivery. If you have placed the order over the weekend, the package may not ship until the following Tuesday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

How do I cancel my online order?
Please call us at +6010 226 6691 or email us at Shopify@gbutd.my, so we can assist you with cancelling your order before product is shipped out.

I accidentally put in the wrong shipping address! How can I change that?
Please call us at +6010 226 6691 or email us at Shopify@gbutd.my and have your order confirmation number ready. If the order hasn’t shipped already, we will happily change the address for you.